Frequently Asked Questions
Everything you need to know about your Simmi shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy?
We offer a 28-day return window from the date of delivery. Items must be unworn, in their original packaging, and with all tags still attached.
How do I track my order?
Once your order has been dispatched, you will receive an email containing a tracking link and a unique tracking number to monitor your parcel's journey.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and flexible payment options such as Klarna and Afterpay for a buy-now-pay-later experience.
How do I find the right size?
Each product page features a detailed size guide. We recommend checking your measurements against our chart as sizing can vary between different styles and fits.
Do you ship internationally?
Yes, Simmi ships to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your specific destination.