Returns & Exchanges
At Simmi, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free return policy for all unworn items within 28 days of delivery. Please ensure all original tags are attached and the footwear or clothing is returned in its original packaging.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original box and include the completed return form to ensure your refund is processed quickly.
Choose a Carrier
Select your preferred local courier service and drop off the package at a designated collection point or schedule a home pickup.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will issue a refund to your original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing